Tag: Empathy
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Most of the time, when someone’s tone lands wrong or a colleague goes quiet, it has almost nothing to do with you — it’s a window into what they’re carrying, not a verdict on who you are. Learning to actually believe that, in the moment, is a different and much harder thing than knowing it…
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Seeing people and situations in black and white — all good or all bad, with you or against you — usually isn’t conviction. It’s often just an old habit of not knowing how to sit with disagreement without treating it as a threat. My father saw the world in two colours. Right or wrong, with…
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The cashier was talking to an older woman in front of me about her grandson’s exam results. Not rushing it. Not glancing at the queue. Just listening, the way you listen when you’ve known someone for twenty years and their grandson’s exam results actually matter to you. Behind me, a woman in hiking sandals was…